Rental Application Acceptance

Qualification & Frequently Asked Questions (FAQ)

Equal Opportunity Housing Provider

Equal Opportunity Housing Provider

Thank you for your interest

in submitting a rental application for a MoveZen-managed rental home!  This page is provided to help answer general questions regarding the rental application process and expected qualifications to lease one of our great homes and apartments. The following pages cover the background consideration & acceptance issues well. Visit this link to view our general application and pre-move in frequently asked questions (FAQ).

To begin, bear in mind that we manage a very wide range of homes, for an equally wide range of individual owners.  We do not own the home you’re applying for and are not the final say on whether an application is accepted so long as the owner honors fair housing laws.  We are very much a middle man whose job is to bring tenants and owners together in mutual satisfaction.  For these reasons, our rental qualifications will vary dramatically depending mostly on the type of property and somewhat according to owner expectations. This page is meant to give some guidelines and general ideas on how we advise our rental homeowners

MoveZen makes renting a home easier than anyone around

Rental Homes In A Digital Age


Our showing and rental application processes are both relatively simple, but highly digital.  If technology is not your thing, we will accommodate as best we can but please be aware that this process is naturally slow compared to the streamlined speed of digital scheduling and rental application, and this will put you at an unavoidable disadvantage

We rarely hold a home that’s currently vacant for more than 30 days past its first available move-in date.  If a rental home is not currently available and is being enjoyed by another tenant, the home will be held for 30 days post the first available move-in date.  To hold a MoveZen home, you much first submit your rental application, be approved by the owner of the home, and submit your deposit funds within 48 hours of application acceptance

Site-unseen rentals are risky and should be avoided except as a last resort

Sight Unseen Rental Homes

We strongly discourage but do not prohibit renting a home without first viewing.  We will include a disclaimer in the lease that waives nearly all rights to hold MoveZen accountable for minor aesthetic issues.  Almost no landlord keeps their home in excellent condition, especially as rents decrease, and minor cosmetic blemishes should be expected.  We will, in most cases, prioritize applications that have viewed the home, unfortunately.  While not as bad of an idea, we prefer not to receive rental applications prior to viewing as well.  If you do, please hold payment until requested

view-a-sample-MoveZen-property-management-rental lease

View a Sample MoveZen Property Management Lease Agreement

Our relatively standard and common lease is written by the Bar Association and does a good job of protecting both tenants and rental owners given the laws in our area

Appfolio is Our Credit, Criminal, Income Processing Provider

You can read more about the technical aspects of this process with their help page. Our staff cannot speak to Appfolio policies

Appfolio FAQ

We have an extensive knowledge base covering all topics in exceptional detail

Who is Jotform?

You will see a payment link for Jotform, and that’s our proper payment processor

Who is Victory Property Management?

We are (MoveZen), we’ve rebranded to represent a much more dynamic and customer focused company


Self-employed rental applications are quite a bit tougher as you're probably used to. Here's some help.

Qualification

Due to an explosion in application fraud we are no longer able to accept credit reports with less than 3 items on it, very little activity despite being years old, or less than 2 years old. Because it’s usually fraud, we can’t even accept cosigners. Someone living in the home will have to have an active credit profile we can definitively verify every time. The latest fraud almost always involves one or two minor good standing credit items with small or no balances. They have little activity overall, but decent scores. Because we estimate 85% of these applications are fraud from the beginning, we can no longer accept them.

One formal exception will be if one of the applicants is an active and publicly listed student with a local college or university

We’ve also dramatically increased our income verification requirements and that means if we cannot directly verify your income with an established 3rd party, we will require an additional $20 payment and you will have to sync your online bank logins with the same major public credit processing agency being used for the background check. Find the latest on them at the bottom of the page here. for fraud proof income verification. It’s getting to be common and performed by a major public company.

Most of the largest companies in the country do not directly verify income and this added requirement will still be required.

All applicants must make a minimum of 3X’s the monthly rent. Meaning if the home available is currently renting for $1500 a month, the total income for all applicants for that home must be $4500 or greater per month.

We begin our assessment with the credit score but consider other factors- many of which are noted here.  A credit score over 750 will warrant acceptance in most cases. Unpaid utilities are heavily weighted and will typically result in being declined, especially for higher-end homes.  Habitual late payments for utilities are also considered to be a sign of higher risk.

We advise owners that medical collections or education loans rarely indicate a high risk of non-payment for rent.  We encourage owners to apply minimal to no weight when these issues arise. Largely due to their strict repayment requirements, education loans must be considered, however, we encourage owners to weigh these issues lightly when considering the risk of acceptance.  Having a high level of additional debt increases the risk.

One common method we use to motivate owners to accept someone with less than stellar credit is to collect the last month’s rent. This is not always available but has been helpful for many owners and tenants. Doing this dramatically lowers the risk for the owner and is also a great approach when someone has the ability since you may get a prized home, and your next move will be much easier since you won’t have to pay the last month.

Past evictions are almost a guarantee of non-acceptance.  Our records only go back 10 years though so if you were evicted long ago it won’t apply.  If there is some legal documentation you feel may warrant reconsideration we’ll take a look.

With 3D virtual tours for all our properties, the rental search process is easy as can be.  Only view a home that you know has a high likelihood of working out

How Long Does It Take to Process My Rental Application?

The rental application process usually moves more quickly for those with great credit and income.  Processing is fundamentally simpler in those instances.  When risks and red flags appear we are required to inspect every aspect of the application more carefully.

The faster you move in plays a large role.  If we have two applications of equal quality, we will take the faster move.  A much faster move can even elevate a slightly riskier application over another.  When applying you should list your preferred start date, but note if you could move sooner. Owners are often more strict on requirements in the early weeks, but sometimes loosen their requirements with time.  We strongly discourage this but it does occur as the pain of a vacant home sets in.

We do not use a timed priority.  So an application received today will not receive priority over one received tomorrow.  For very competitive homes this may be unavoidable to some degree.  If we receive more than 5 applications on a home we will typically stop processing new ones for a time.  If we have accepted an application, we will give at least 24 hours to pay before processing new applications.  If you know your application is a backup, you should avoid paying until contacted.

During hot markets and with competitive homes the rental market can seem like the wild west.  Customers often fly into a rage with us when a home they just viewed goes under contract, however, this is a function of the market, not our policies.  It’s not unusual for us to receive 4 applications in a few hours, often right after the home hits the market, and scheduled viewings never get a chance to go inside.  This inevitably leaves many unhappy, but please bear with us as there is no alternative.  Competition is often frustrating, but it is inevitable.  Many accuse us of being lax with communication, but that is rarely the case.  More often we are processing so many requests, showings, applications, and payments that there is simply no reasonable way to stay in close contact with all potential leads. We feel it’s unfair to blame us when these issues occur with very competitive rentals and very much appreciate those who are understanding

Sometimes owners intentionally delay a decision in hopes of receiving a better application.  We strongly discourage this however being their home we are limited in our options.  If you need a particularly quick response please note this in your application and we’ll set a 24-hour time limit for the owner to either accept or we’ll decline and move on.  Not ideal, but it is our only option against that strategy.  This is also common if you aren’t moving quickly.

We hope these ideas help to simplify what is an extremely complex issue given the wide range of homes and owners we have to deal with while processing a rental application.  As noted these points are guidelines, but will vary.  Thank you for your interest in renting with MoveZen!

MoveZen is committed to compliance with all federal, state, and local fair housing laws.  MoveZen will not discriminate against any person because of race, color, religion, national origin, sex, familial status, disability, or any other specific classes protected by applicable laws.


Pre-Application, Application, & Pre-Move In

We have an entire page dedicated to that, which you can find here. https://movezen360.com/schedule-a-self-showing/#showing-faq

Rules of the Road_live.pdf

See this article, section for qualifications   Before you can step through the door of your prospective residence, you’ll need to navigate the intricate path of the rental application process. This critical phase serves as a bridge between your aspirations and the reality of becoming a tenant, ensuring a clear understanding of expectations and responsibilities on both sides. 

How Do I Pay? 

Who Fills Out the Application? 

Anyone who is 18 or older has to fill out an application. 

What does your application procedure include? 

A national credit and background check, current employee / income verification, several years past rental history including eviction search, a proven proprietary method for generating honest responses to open ended questions regarding the tenant’s situation, and payment of application fee 

Alternatives if you do not have a driver’s license/passport: 

I-9 or I-94 Forms, Visa Documentation, etc

Alternative for (SSN): 

Individual Taxpayer Identification Number (ITIN), on rental application put this on the line stating: “other identifying information” 

I have poor credit? What are the requirements, will this stop my application from being accepted? 

See this article, section for qualifications  

How much is the application fee? 

$79 and it includes a background check and income verification in instances where simple 3rd party verification isn’t available. 

This article covers the following topics

Detailed FAQ

Portal / Input Problems

Rules of the Road: Primary Application Required Information

Common Security Deposit Charges on Move Out

Qualification Questions

Self-Employed Extra Screening Steps

Move Tips

Background Check National Provider to Request Copy of Credit Report

Detailed FAQ, Current Charges, Disclaimers etc

https://movezen.freshdesk.com/support/solutions/articles/151000148205-rental-application-faq

Portal / Input Problems

I was filling out the application and got kicked out, can I pick up where I left off?

Unfortunately at this time, Appfolio does not save any application information in the event of a sudden disconnection. You will need to start from the beginning.  

Can I fill out a paper application:  You sure can.  Download this copy and return it to our office, dropbox, shipping, and USPS:

https://movezen.sharepoint.com/:b:/s/leadership2/ET8_Wao604pPqh0MchYbPpwB-94FfETZAI5ek6pQkfRa5w?e=kfpHZ9

Rules of the Road and Application Process to Move In Details

https://movezen.freshdesk.com/support/solutions/articles/151000155690-new-move-in-rules-of-the-road-to-a-happy-move-out

Common Security Deposit Charges:

https://movezen.freshdesk.com/en/support/solutions/articles/151000155692-common-benchmark-charges-for-security-deposit-damage-how-calculations-are-done

Qualification Questions

Due to an explosion in application fraud we are no longer able to accept credit reports with less than 3 items on it, very little activity despite being years old, or less than 2 years old.  Because it’s usually fraud, we can’t even accept cosigners. Someone living in the home will have to have an active credit profile we can definitively verify every time.  The latest fraud almost always involves one or two minor good standing credit items with small or no balances.  They have little activity overall, but decent scores. Because we estimate 85% of these applications are fraud from the beginning, we can no longer accept them. 

One formal exception will be if one of the applicants is an active and publicly listed student with a local college or university 


We’ve also dramatically increased our income verification requirements and that means if we cannot directly verify your income with an established 3rd party, we will require an additional $20 payment and you will have to sync your online bank logins with the same major public credit processing agency being used for the background check. Find the latest on them at the bottom of the page here. for fraud proof income verification.  It’s getting to be common and performed by a major public company 

Most of the largest companies in the country do not directly verify income and this added requirement will still be required. 

Our showing and rental application processes are both relatively simple, but highly digital.  If technology is not your thing, we will accommodate as best we can but please be aware that this process is naturally slow compared to the streamlined speed of digital scheduling and rental application, and this will put you at an unavoidable disadvantage

We rarely hold a home that’s currently vacant for more than 30 days past its first available move-in date.  If a rental home is not currently available and is being enjoyed by another tenant, the home will be held for 30 days post the first available move-in date.  To hold a MoveZen home, you much first submit your rental application, be approved by the owner of the home, and submit your deposit funds within 48 hours of application acceptance

We strongly discourage but do not prohibit renting a home without first viewing.  We will include a disclaimer in the lease that waives nearly all rights to hold MoveZen accountable for minor aesthetic issues.  Almost no landlord keeps their home in excellent condition, especially as rents decrease, and minor cosmetic blemishes should be expected.  We will, in most cases, prioritize applications that have viewed the home, unfortunately.  While not as bad of an idea, we prefer not to receive rental applications prior to viewing as well.  If you do, please hold payment until requested

All applicants must make a minimum of 3X’s the monthly rent. Meaning if the home available is currently renting for $1500 a month, the total income for all applicants for that home must be $4500 or greater per month.

We begin our assessment with the credit score but consider other factors- many of which are noted here.  A credit score over 750 will warrant acceptance in most cases. Unpaid utilities are heavily weighted and will typically result in being declined, especially for higher-end homes.  Habitual late payments for utilities are also considered to be a sign of higher risk.

We advise owners that medical collections or education loans rarely indicate a high risk of non-payment for rent.  We encourage owners to apply minimal to no weight when these issues arise. Largely due to their strict repayment requirements, education loans must be considered, however, we encourage owners to weigh these issues lightly when considering the risk of acceptance.  Having a high level of additional debt increases the risk.

One common method we use to motivate owners to accept someone with less than stellar credit is to collect the last month’s rent. This is not always available but has been helpful for many owners and tenants. Doing this dramatically lowers the risk for the owner and is also a great approach when someone has the ability since you may get a prized home, and your next move will be much easier since you won’t have to pay the last month.

Past evictions are almost a guarantee of non-acceptance.  Our records only go back 10 years though so if you were evicted long ago it won’t apply.  If there is some legal documentation you feel may warrant reconsideration we’ll take a look. 

The rental application process usually moves more quickly for those with great credit and income.  Processing is fundamentally simpler in those instances.  When risks and red flags appear we are required to inspect every aspect of the application more carefully.

The faster you move in plays a large role.  If we have two applications of equal quality, we will take the faster move.  A much faster move can even elevate a slightly riskier application over another.  When applying you should list your preferred start date, but note if you could move sooner. Owners are often more strict on requirements in the early weeks, but sometimes loosen their requirements with time.  We strongly discourage this but it does occur as the pain of a vacant home sets in.

We do not use a timed priority.  So an application received today will not receive priority over one received tomorrow.  For very competitive homes this may be unavoidable to some degree.  If we receive more than 5 applications on a home we will typically stop processing new ones for a time.  If we have accepted an application, we will give at least 24 hours to pay before processing new applications.  If you know your application is a backup, you should avoid paying until contacted.

During hot markets and with competitive homes the rental market can seem like the wild west.  Customers often fly into a rage with us when a home they just viewed goes under contract, however, this is a function of the market, not our policies.  It’s not unusual for us to receive 4 applications in a few hours, often right after the home hits the market, and scheduled viewings never get a chance to go inside.  This inevitably leaves many unhappy, but please bear with us as there is no alternative.  Competition is often frustrating, but it is inevitable.  Many accuse us of being lax with communication, but that is rarely the case.  More often we are processing so many requests, showings, applications, and payments that there is simply no reasonable way to stay in close contact with all potential leads. We feel it’s unfair to blame us when these issues occur with very competitive rentals and very much appreciate those who are understanding

Sometimes owners intentionally delay a decision in hopes of receiving a better application.  We strongly discourage this however being their home we are limited in our options.  If you need a particularly quick response please note this in your application and we’ll set a 24-hour time limit for the owner to either accept or we’ll decline and move on.  Not ideal, but it is our only option against that strategy.  This is also common if you aren’t moving quickly.

We hope these ideas help to simplify what is an extremely complex issue given the wide range of homes and owners we have to deal with while processing a rental application.  As noted these points are guidelines, but will vary.  Thank you for your interest in renting with MoveZen!

MoveZen is committed to compliance with all federal, state, and local fair housing laws.  MoveZen will not discriminate against any person because of race, color, religion, national origin, sex, familial status, disability, or any other specific classes protected by applicable laws.

Self-Employed Extra Screening Steps

Background Check Processing

Our background processing company is a publicly traded national leader.  They aren’t perfect but are safe, secure, and follow all necessary laws in all states.  As of January 2024 they are working in partnership with Experian

You can find more information on their role in the process here:  https://www.appfolio.com/consumer

Request a Copy of your Screening Report or Dispute an Error

To request a copy of your report or dispute information on your report, please contact us. We will ask to verify your identity to protect the privacy of your personal information and ensure that we are not sharing your data with anyone else.

Contact Us Online

You can also contact us in the following ways:

Toll-free phone: (866) 359-3630
Secure fax: (866) 496-8077
Mail your request and details to:
Screening Consumer Relations
70 Castilian Drive
Goleta, CA 93117
Email: consumer.relations@appfolio.com
NOTE: Do not send personally identifiable information or sensitive documents, such as your Background Report or Social Security Number, via email as this is not secure.

Full Details: https://movezen360.com/apply-for-a-movezen-property-management-rental-home/

There are two steps to apply for a rental home.  If after payment you aren’t forwarded to the application submission page, use the link above to find the property you’re interested in.  Choose the (Apply Now) button beside that property and you’ll enter your full digital background application data there.

Pay Here:

Submit Background Information Here:

To ensure you are well-prepared and organized for the next phases of the rental process, it’s essential to understand what lies ahead. From comprehending the lease agreement to settling comfortably into your new abode, this comprehensive article outlines the key aspects to anticipate after your rental application has received the green light. 

Lease Review and Signing  

What kind of lease do you use? 

Standard Lease written by the North Carolina Bar Association to protect both tenants and landowners. We also include in our leases – proprietary provisions such as no smoking, and homes can’t be listed for sale. 

Security Deposit and Rent Payment  

Pay first month’s rent/ Hold payment – Must be paid within 24 hours of application acceptance to secure property 

Move In Inspection  

Before moving your belongings into the rental unit, it’s advisable to conduct a thorough move-in inspection. Document the existing condition of the property, including any pre-existing damage, and take photos as evidence. This will protect you from being held responsible for damage that was there before you moved in. Submit a list of upgrades and repair requests and keep a copy.  

Utilities and Services Setup  

Arrange for the transfer of utilities, such as electricity, water, gas, and internet, to your name. Notify the respective service providers about your move-in date and set up appointments if necessary. Make sure all services are functional before your official move-in day to ensure a smooth transition. 

Walkthrough with the Landlord  

On your move-in day, it’s common to schedule a walkthrough with the landlord or property manager. This is an opportunity to address any questions you might have about the property and its features. During the walkthrough, take note of key information such as emergency contacts, garbage disposal procedures, and any specific rules or regulations for the property. 

Renter’s Insurance  

While the landlord’s insurance covers the building’s structure, it’s a good idea to consider getting renters’ insurance to protect your personal belongings and liability. Research and select an insurance policy that aligns with your needs and budget. 

Settling In 

After you’ve completed the necessary paperwork and moved in, take some time to settle into your new space. Familiarize yourself with the property’s amenities and nearby services. Introduce yourself to neighbors and begin establishing a positive relationship within the community. 

Ongoing Communication  

 If you encounter any maintenance issues, repairs, or concerns, report them promptly. Addressing issues early can prevent them from becoming more significant problems down the line. 

For new residents, your non-refundable hold payment (first months rent) is due within 48 hours of your application approval. Your security deposit can be paid up to the day of move-in.

Please note though that any payments of remaining funds paid 7 or less days before move-in must be in certified form.  No move ins ever occur without full certified payment.

Yes! Residents can pay online via their tenant portal account.

However, if your move-in date is 7 or less days away, residents will be required to pay their security deposit, first months rent, or any additional funds via certified funds.No move ins ever occur without full certified payment.

Yes. Renters insurance is required and must be submitted to Victory before keys can be released for move-in. 

Renters insurance is there to protect you and your belongings. In the event of a flood/fire and more, renters insurance will cover things like your belongings, lodging, and more. 

In often times, renters insurance will even cover residents in a break-in were to happen. Please check with your renters insurance company for exact details. 

This was always intended to be part of a broader resident benefits package that is largely in place now with details on the way soon. This includes free credit reporting which we consider to be crucial as a reward for those who pay on time properly (and to warn others for those who don’t).  

Most of our move ins now enjoy a goodie bag filled with a large amount of move in type items that if purchased in small amounts are extremely expensive like cabinet and door bumpers, hercules hooks, cable ties and more.

As we make operations repair hires we’ll also be including an hour or two of free repair services each year and may be able to accomodate your request now.  Just ask.

We are also trying to do a minor favor when we have to be there for a home visit.  If one of our more capable staff members are there we encourage them to change your filter, test your fire system, or swap a lightbulb for you at no charge. Not all bring ladders and opt for this option but most do now.

More coming mid spring 2024.

The most important point to keep in mind regarding our HVAC filter delivery program is that it is an integral part of a broad strategy, to solve a huge new problem

Post COVID, residential maintenance has more than doubled, possibly  tripled. That’s pure volume.  The costs have gone up by a huge amount, and along with rents the stakes for every decision as well

It was painfully obvious to our company in 2020 that the “old”way of managing properties was over forever.  Rents rose to enormous levels, and with them resident expectations

So we were faced with a two part problem.  Exploding maintenance challenges, and dramatically more particular customers moving in and occupying our homes

We decided to roll out a dedicated operations division, to offer specialized and field support to our customer service managers, with the goal of enabling them to offer dramatically better quality, and types of services than in the past

No one has benefited more from our operations division than our residents, but owners have done very well also. A true win win

We are in the very early stages, but once fully rolled out to all locations we will truly be delivering industry leading management experienced across the board (relative to rental rate). We’ve already had immense success in early locations where operations often performs deeply valued free minor repair services for our residents when knocking out a home visit. A task we couldn’t justify if we didn’t have some offset in the costs

The HVAC filter delivery cost (to residents) is not optional, and it is not intended to reflect the base cost of the filters themselves. Again, it is a broad strategy to launch our operations division while offering a nice, reasonably cost service to our residents in the process.  Since we’ve rolled out the filter delivery for example, our security deposit charges for HVAC neglect have fallen dramatically.  Not all costs are all bad.  We are investing back into this process, for the sole benefit of our residents and owners

Perhaps the most obvious benefit of our new endevour is that we will be able to do a lot more for ownes, for a lot less than in the past.  That means homes that are in better condition from the get go, much faster and easier approvals, and more gets done when work is needed.  It’s basic economics, if we offer owners a great service they’re more likely to use it and they have.  

We’ve also invested heavily in improving our fire and CO and other saftety issue handling

In time we’ll offer deeply discounted repair services directly to residents as a perk of renting with MoveZen.  A crucial service residents in almost any city could truly use

MoveZen is innovative and we hunt for win wins.  If you’ll keep a open mind with us, you’ll probably see the results in our service though we are not perfect

——–

Do owners have to pay for the filter program?  No

Can a resident opt out of the filter program?  No

Can an owner opt out of the filter program on behalf of of their resident?  (it’s a violation of our rules to contact owners, especially on this topic)  Yes

Is it billed monthly?  Yes

Is it delivered monthly?  No, that would force us to charge a dramatically higher price.  Presumably you can imagine that it’s not terribly profitable for us to drive all over the city delivering packages of very low value.  Again that isn’t the purpose. It’s to help subsidize a field and operations heavy, set of staff who can respond to more needs, more quickly with special knowledge and training.  Even still, monthly delivery would lead to a massive loss we couldn’t sustain.  We deliver quarterly in the months of February, May, August, November, and we usually leave 2 sets depending on your move in or out dates

What if a delivery is missed? We take photos of drop offs so you will see us out front after a drop off taking one.  If a delivery is missed though we usually credit for the missed months and pick back up with a timely delivery

HVAC Filter Delivery Service Addendum to Residential Rental Contract

Resident understands that the property owner requires that this property be enrolled in MoveZen’s

HVAC filter delivery service. MoveZen reserves the right to cancel or not provide filter delivery enrollment

and refund delivery charges at any time, or refund for any missed deliveries if applicable, but tenant will

still be responsible for changing filters bi-monthly or as needed.

Tenant consents to the following criteria regarding filter delivery – Contact us if you have special air quality

requirements such as more frequent changes or higher MERV

Subject to manufacturer standards and availability

A full set (one for each intake) of filters is required to be physically changed by tenant EVERY 60-75 days

To ensure you are well-prepared and organized for the next phases of the rental process, it’s essential to understand what lies ahead. From comprehending the lease agreement to settling comfortably into your new abode, this comprehensive article outlines the key aspects to anticipate after your rental application has received the green light. 

Lease Review and Signing  

What kind of lease do you use? 

Standard Lease written by the North Carolina Bar Association to protect both tenants and landowners. We also include in our leases – proprietary provisions such as no smoking, and homes can’t be listed for sale. 

Security Deposit and Rent Payment  

Pay first month’s rent/ Hold payment – Must be paid within 24 hours of application acceptance to secure property 

Move In Inspection  

Before moving your belongings into the rental unit, it’s advisable to conduct a thorough move-in inspection. Document the existing condition of the property, including any pre-existing damage, and take photos as evidence. This will protect you from being held responsible for damage that was there before you moved in. Submit a list of upgrades and repair requests and keep a copy.  

Utilities and Services Setup  

Arrange for the transfer of utilities, such as electricity, water, gas, and internet, to your name. Notify the respective service providers about your move-in date and set up appointments if necessary. Make sure all services are functional before your official move-in day to ensure a smooth transition. 

Walkthrough with the Landlord  

On your move-in day, it’s common to schedule a walkthrough with the landlord or property manager. This is an opportunity to address any questions you might have about the property and its features. During the walkthrough, take note of key information such as emergency contacts, garbage disposal procedures, and any specific rules or regulations for the property. 

Tenant’s Insurance  

While the landlord’s insurance covers the building’s structure, it’s a good idea to consider getting renters’ insurance to protect your personal belongings and liability. Research and select an insurance policy that aligns with your needs and budget. 

Settling In 

After you’ve completed the necessary paperwork and moved in, take some time to settle into your new space. Familiarize yourself with the property’s amenities and nearby services. Introduce yourself to neighbors and begin establishing a positive relationship within the community. 

Ongoing Communication  

 If you encounter any maintenance issues, repairs, or concerns, report them promptly. Addressing issues early can prevent them from becoming more significant problems down the line. 

When you move out, the deposit must be refunded to you after 30 days, if you have kept up with your share of the agreement. 

In situations with significant or costly repairs there could be a notice by 30 days, that we will need an additional 30 days.  Funds can never be held more than 60 days and those are in obviously bad situations most of the time. If your landlord keeps any of the money, they must provide an explanation of why they kept the money. 

The landlord can only keep the deposit money for: any rent that is owed, damage to the property (more than normal wear and tear), costs of finding a new tenant if you leave before your lease ends, and any court costs if you were evicted.  

It should be completed within 7 days of moving in to document pre-existing damage at the property to avoid being charged for pre-existing damage at move out.

That information must be included as part of your application acceptance process.  If for example you require the owner to paint the entire home, the rent would be a hundred or more dollars higher per month so that demand would be a crucial condition to decide on before lease signing.

Most importantly, if it was not agreed upon in writing before you sign the lease, it may not get done unless required by law. 

Why?  Not because our company doesn’t want to, but because it’s 100% the owners decision and once they have you locked into a lease, their motivation to invest in the home instantly plummets.

If you’re up front with us at the early stages, we can start this process with the lease negotiation, when the owner is highly motivated to get someone in long term.  That’s the proper time to nail down those issues. After that, they probably will not be resolved to your satisfaction.

Those issues are covered well at the top of this page. Application fees are non-refundable for any reason (unless we don’t process it for any reason) so be sure that you get as much information as possible in advance of paying.

Unless your lease states this then no. It’s very very rare. HOA dues are the homeowners responsibility to pay.

Residents, have you found the perfect apartment? Do you need to move like yesterday and this is the place? Here are some tips on what you can do to win over the heart of the landlord or their property management agent. This is what you can do to get your rental application approved.

https://movezen360.com/3-tips-get-rental-application-approved/

We are (MoveZen), we’ve rebranded to represent a much more dynamic and customer focused company